AristaMD is seeking a passionate, patient-centered Care Manager to join our virtual specialty care program, as part of AristaMD’s SpecialtyCare360 services platform. 

The Care Manager acts as the primary advocate and coordinator for members with complex health or social needs. You will be responsible for assessing member requirements, designing personalized care plans, and collaborating with multidisciplinary teams to ensure high-quality, cost-effective outcomes. Your goal is to bridge the gap between providers and patients. 

About AristaMD: AristaMD is dedicated to improving access to timely, cost-effective specialty care while maintaining care continuity. We achieve this by delivering PCP-centered specialty care solutions, including eConsults and robust care coordination. Become a part of our transformative mission to revolutionize healthcare access. 

• Conduct comprehensive physical, mental, and social health assessments, developing individualized care plans with measurable goals.
• Act as the "hub" between doctors, specialists, insurance providers, and families to streamline communication and treatments.
• Ensure patients understand their medical conditions and rights, empowering members to make informed decisions about their care.
• Identify and connect patients with community resources, such as home health services, transportation, or financial assistance.
• Regularly review patient progress, adjusting care plans as medical conditions or social situations change.
• Maintain precise, HIPAA-compliant electronic health records (EHR) and provide regular reports on outcomes.
• Maintain positive and effective relationships within the multidisciplinary Care Coordination and broader AristaMD team to ensure a streamlined and supportive experience for patients. 
• Work with partners to facilitate referral intake processes and patient communication workflows
• Other duties as needed 

Qualifications:

Required

• Diploma or Associates Degree in Nursing required
• Minimum of 3 years’ experience as a Registered Nurse
• Holds an active, unrestricted license in their state of residence, and willingness to receive multi-state/compact privileges and can be licensed in all non-compact states.
• Familiarity with remote physiological monitoring, electronic medical record (EMR) or electronic health record (EHR) systems, and patient engagement tools

Preferred

• Bachelor’s degree in Nursing (BSN)
• Minimum of 3 years of experience in healthcare case management, clinical nursing, or community health
• Experience in a multi-specialty medical practice setting (virtual, telehealth medical practice experience a plus)
• Bilingual or multilingual proficiency

Skills & Competencies:

• Comprehensive understanding of chronic disease management, health coaching, and motivational interviewing techniques.
• Thorough knowledge of clinical guidelines, standards of care, and utilization management principles.
• Thorough knowledge of HIPAA regulations and a commitment to compliance.
• Exceptional organizational skills, meticulous attention to detail, and strong time management abilities.
• Excellent written and verbal communication and interpersonal skills, especially in therapeutic communication with patients and families.
• Adept problem-solving capabilities in complex clinical and social situations.
• Technically adept with a focus on practical application of digital tools (e.g., telephone and text etiquette, virtual visit platforms, etc.).
• Ability to work collaboratively and build strong relationships across the healthcare team (physicians, social workers, specialists).
• Ability to adapt and thrive in a dynamic, frequently changing environment, including prioritizing and multitasking effectively in a fast-paced, growth-oriented setting.
• Comfortable and capable of participating in video meetings with your camera on. 

Success Factors:

• Highly self-motivated, proactive, and takes initiative with a "can-do" attitude.
• Self-directed and capable of working independently in a remote environment.
• Strong sense of urgency, effective follow-up, and commitment to meeting deadlines.
• Accountable and resourceful in identifying and resolving issues independently.

Work Environment:

• This is a fully remote position.
• Standard Monday-Friday schedule; 8:00 - 5:00pm local standard time. 
• Some non-major holiday and after hours coverage may be required.
• Must possess reliable high-speed internet access and a quiet, dedicated workspace.
• Candidates must be physically located within the United States.